Taking the Pain Out of the Prescription Process
Our goal is to be a single-partner solution to help pharmaceutical manufacturers, healthcare providers, and patients across the country have access to the specialty medications they need without all the hassle. To make sure that happens, we provide patient support, affordability, awareness, and adherence solutions to those who need it most.
Frictionless Patient Support That’s Actually Supportive
Working invisibly behind the scenes, we use a rare combo of time-saving automation and real human empathy to untangle complex prescription processes. At the same time, our patient support teams (who we train to be Prescription Journey Experts) guide patients on a supportive journey to help them start and stay on their therapy. This includes a lot of smiles and high fives.
One way we tackle the complexities is by offering e-services to help patients easily navigate the lengthy prior authorization and benefit verification processes so they can access therapy faster through our noncommercial Careform pharmacy. We also help providers by connecting patients to hub services and copay support services through their e-Rx workflow.
Listen: eServices Speed, Simplify, Safeguard Transactions
David Fidler
Careform is our noncommercial pharmacy that providers can select with a single click while prescribing. No additional fields to be entered or forms to be faxed.
eBV and ePA automate benefits verification and prior authorization, so things move at lightning speed and patients don’t get discouraged waiting for paperwork to process.
copay ePA lets brands offer to buy down the first fill of a patient’s prescription before approval is received, so medications get into patients’ hands faster.
mobileCare Manager provides 2-way communication and transparency for patients, right through their mobile device using SMS text, mobile web, or a mobile app.
